We accept payments through Klarna, Stripe (Visa, MasterCard, American Express, SOFORT etc.), PayPal and Coinpayments.net (Cryptocurrencies). All orders are charged in euro (EUR).
Your products are prepared for shipment the same working day from your order if you order before 10 a.m Central European time, otherwise we will prepare your products on the next working day. In general the products leave our warehouse the day the shipment is prepared.
We accept Bitcoin (BTC), Bitcoin Cash (BCH), Decred (DCR) Monero (XMR), Ethereum (ETH), Ethereum Classic (ETC), Dash (DASH), Digibyte (DGB), NEO (NEO), Ripple (XRP), Qtum (QTUM), Vertcoin (VTC) and ZCash (ZEC) through Coinpayments.net. Please note that on small purchases especially with Bitcoin, the network fees can be higher than the price of the order. We recommend to use cryptocurrencies with fast confirmation times and low network fees.
Shipping to EU
We offer multiple shipping options based on the destination country of shipment You will find the available options at the checkout. We recommend that you choose a tracked shipping method, only then the goods are insured. In addition you can see where your package is moving.
We offer free trackable shipping for all orders that are shipped to EU when the order value is 49 € or more. Free shipping limit to Austria and Germany is 39 €.
Shipping to countries outside of EU
We also ship to some countries that are not members of EU. These countries are Switzerland, Liechtenstein and Iceland. Orders to countries outside of EU are VAT exempt and we are not responsible for any fees your local customs will charge you. Check the website of your local authorities to estimate the final cost of your purchase. Your local customs may add local VAT on the top of the purchasing price and charge you according to a product related tariff.
You have a right to cancel your order when you do so within 14 days of the original purchase. In a case the products have not left our warehouse we will simply refund you after your cancellation. If your products have already been shipped, you can still cancel your order, but you need to wait for the products to arrive and ship them back to us. The products have to arrive back in our warehouse in the same condition that they were sent (unopened and well packaged) so they will be in a shape to be sold again. We do not offer free returns.
Refund for your order can take up to two weeks.
Address for returns:
Packmonster / maßarbyte GmbH & Co.KG
Renjer Snacks AB
Niedersedlitzer Str. 71
The terms of this policy can be changed any time.